The listed properties on ontrip.in are owned and operated by 3rd parties. The cancellation rules differ from property to property. It is highly recommended for the travel party to ask us for the exact cancellation rule before booking. The following are the generic guidelines for cancellation process in small homestays and transport, this may not be followed in a case to case basis.
As a tourism organization, we always try to protect our customers and our service providers (hoteliers and transporters) from any loss due to the uncertainty of travel business. Please bear with us in the case of an unsatisfactory cancellation. We do not profit from any cancellation.
Hotels, Lodges and Rest Houses
| Cancellation Date | Cancellation Charge |
|---|
| 30 Days before booking | According to hotel policy |
| 15 Days before booking | According to hotel policy |
| 14 – 0 Days before booking | According to hotel policy |
| No show | According to hotel policy |
Small Homestays (Mostly in East Sikkim and North Sikkim)
| Cancellation Date | Cancellation Charge |
|---|
| 30 Days before booking | 50% of Tariff |
| 15 Days before booking | 70% of Tariff |
| 14 – 0 Days before booking | 100% of Tariff |
| No show | 100% of Tariff |
Transport
| Cancellation Date | Cancellation Charge |
|---|
| 30 Days before booking | 50% of Advance Amount |
| 15 Days before booking | 70% of Advance Amount |
| 14 – 0 Days before booking | 100% of Advance Amount |
| No show | 100% of Advance Amount |
